I've rented from this BUF location several times. Dollar and Hertz share the same staff. The rental experience depends on your luck. There's one clerk who's extremely rude, making it clear that the reserved car is unavailable and you have to pay extra for an upgrade, or wait for a long time. Check out the reviews on Google Maps.
I had to wait for a long time since they didn't have a car available at the site, but the personnel was very nice and professional.
About QEEQ:10.0/10
Worked good for me. Perhaps it would have been better had I had the chance to apply for a military discount on the platform (if there is a way, I didn't see it).
Both cars had damaged windows, but they were quickly replaced. It seems like the first car already had the damage when we received it, as there were marks on the glass.
“It was an ok experience.i will use the platform again.”
About Dollar:9.3/10
The counter staff during pick up was amazing. The counter staff during drop off was bad, and the counter was actually under staffed and it was very very crowded.
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