Nonostante da condizioni di contratto sia scritto che il deposito è di 300 £, al banco abbiamo scoperto che la cifra è di gran lunga superiore, e abbiamo dovuto pagare un extra per ridurla.
Farò richiesta di rimborso in questi giorni
The car we were given did have a several marks on it which had been registered already. Also it flashed up on the screen that the car was due a service and oil change!
About QEEQ:10.0/10
Easy to book on QEEQ. Would recommend it to anyone
The Drivalia rep was quite rude and unhelpful- really pushed daily insurance of £45 per day and not happy that I didn’t take it - did not know what fuel the car used and told me to look at the cap myself.
The whole process was very professional. There was no queue and Ammar (the agent who served me) was helpful, concise and professional. He mentioned a couple of upgrades but wasn't annoyingly pushy about them. I would highly recommend.
About QEEQ:10.0/10
I love booking through QEEQ. This was my third time and it's always been a smooth process with a better price than had I gone through a price comparison site or direct to the provider.
Service was good and speedy. The car itself had quite a lot of damage - to the point of starting to look a bit shabby. Calling it on-airport is a bit of a stretch as it is very far from the terminal and not even in the car hire village, but part of a hotel.
The company scams you. They pretend the reserved car type is unavailable and ask you to pay more. They also overcharge and don't provide airport drop-off.
When returning the vehicle at about 9am on a Saturday morning there was no Budget staff at all. I parked the car and left the keys in the returns box and to date (2 clear days later) I have had no acknowledgement that the car was returned and that it was in a satisfactory condition.
Waited for the shuttle bus at the airport for at least 45 minutes, even had to call to urge them; then had to queue at the store, very slow service, took at least another half hour to complete the paperwork and get the car, severely delaying our schedule.
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