I already paid the car rental. And when I arrived still charge me 1440 baht for no reason.
And gas not even full fuel. And ask me return for full fuel. I will never book again
The staffs were very nice and have good service-minded. However, I think the company's policy needs some improvement such as terms & conditions and the insurance details should have been clear and available for customers to view on the website.
About QEEQ:10.0/10
The booking is easy and clear. The customer service also did an excellent job when we inquired about the information and support.
“The pricing booking for this car is not worth it at all.”
About CARIFY:8.0/10
I have book for TOYOTA Fortuner ended up we reach chiang rai airport they pass us and Isuzu Car which they didnt let us know… car have reverse sensor, but it’s not working . Car player not really functioning. I do understand is a high season but they needs to let us know they dont have Toyota Fortuner and we can try find somewhere else.. not when we reach then we knows that we’re not getting the TOYOTA FORTUNER CAR .
Chose to pay at the store but wasn't informed that a credit card was mandatory. Ended up having to purchase insurance for 200+ THB per day due to lack of credit card.
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