PADDINGTON CAR RENTAL REVIEWS

Vehicle downgrade without reason, rental company tried to deceive, nearly 3 hours late

No need to queue! Great service!

The car provided was not a Peugeot 3008. After returning the car, there was an additional charge of $28 without any explanatory email or reason given. The company's service address was different from the one on the confirmation voucher provided by QEEQ, making the car pick-up quite inconvenient and requiring a lot of extra walking.

Pretty good, smooth communication.

The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.

Well done and keep up the good work!

I rented two Mercedes E-Class cars, but was given an A-Class and a Hyundai hatchback instead, and they kept insisting they were the same category. Later they claimed as long as it's a Mercedes, it's fine. When we pointed out one was a Hyundai, they had no explanation. We ended up not picking up the car, had to call international customer service to switch companies, wasted three hours and almost an hour on international calls. Terrible service.

The service was satisfactory. I specifically requested a manual transmission car, but they gave me an automatic. I thought it was a free upgrade, but it ended up costing me over 3000 more.

We’ve got Kia which was much smaller than Volkswagen Polo, but generally everything was fine. You have to be aware though about the deposit of 1200£.

Smooth and easy process of booking

Perfect service all around.

All good and simple!

Very helpful

Perfect. No problems at all

Great experience. Friendly service

Great price. Easy to use.