Apex Car Rental

Counter staff very pleasant. Had to point out that booking included my wife as second driver without any charge. One of the few companies I found that didn’t have restrictions for mileage based on 100km within Perth area. There is a map on their site showing boundary limits which is excellent. Pick up easy, drop off is literally that. Drop the keys and go. The only down side to this is they don’t look over the car or check mileage/fuel so you wonder if you will be contacted for anything in the days after. However this has been 8 days since drop off and no contact but there was’t a need for this as the car was returned in the same condition as pick up. I have used Apex in NZ and would use again. Only issue was trying to contact Apex before booking as there is only a NZ number.

The late opening of the office ment I was unable to catch a booked flight (also a second customer with same problem. Needs a drop off point at airport if there is a late opening. Will not rent Apex again because of this. Why as they are owned by Avis can’t they use their facilities for early dropoffs

Not gave different car, said to big then gave what I ordered

An easy to follow process and essant staff

Overall is very nice

Car different to that booked however alternative was great no problems with qeeq or supplier apex

Unhelpful staff! Given booking was done through a third party QEEQ and Apex both denied being able to help with a very simple alteration in plans once payment had been taken. I would never recommend using this platform again.

Loved the free upgrade

The car itself was great. Drop-off was very quick and professional. We were early for the pick-up and we had to wait for 1,5 hours, because there was no flexibility on the booked time. The mail I sent a week before to announce the earlier arrival was ignored.

Car provision and cost excellent. Customer service also excellent. Thanks.

Apex is fine

Good and helpful

I would easily go through Apex again, I had no issues at all. Very simple process, great staff.

Nice experience

all good

The car is very efficient and easy to drive, the extras are very helpful such as the reverse camera and the Bluetooth connection. The staff is incredibly helpful and kind. The hole process was quick and easy. Definitely recommend!

We got a different car to the one booked which was slightly bigger but very economical. We were very pleased with the Nissan SUV.

Apex had not received my details nor payment after booking thru QEEQ. As my flight was delayed and I arrived at my destination late (4:30pm), apex refused to pick us up from the airport because they state last pick up at 4pm. They offered to call me a taxi at my cost and they close at 5pm so I was struggling to make it in time. They had no details nor payment thanks to QEEQ so I couldn’t even get a refund.

The Staff at Apex were very friendly and efficient. The Airport Shuttle service was prompt at both pick-up and drop-off ... and very convenient.

The duty manager Scott provided excellent customer service and was very personable. He gave us tips about things to do in the area also.