“Great overall experience - no hassle - excellent service - affordable car hire.”
About Apex:9.0/10
Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.
“Great value - other major companies should take a lesson”
About Apex:9.2/10
Like: I travel frequently and rent cars at times. Other major rental agencies have much to learn vs Apex. I had two drivers and insurance included for much less than other options. Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.
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Customer Service
Easy, would happily book again
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View more >Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.