Yes Rentals, 皇后镇 Car Rental

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Yes Rentals - 皇后镇 Information, Car Rental Instructions & Policies

Address

43 Brookes Road, Frankton, Queenstown 9371

Telephone

0064-34202878

Pick-up Instructions

The Yes Rentals - 皇后镇 car rental location is located out of the airport

Please contact the staff to pick you up to Yes Rentals - 皇后镇 car rental when you arrived.

Working hour Pick up instruction (Between 08:00am – 06:00pm): 1. Once you have collected your luggage please call 0064 3420 2878 and let us know that you're ready to be picked up by our shuttle. Usually, the shuttles bus will arrive around 10-15 mins. (Depending on the traffic conditions). 2. Follow the signs for transfers and exit at door D where you will find the shuttle transfer area. The Shuttle Transfer Area is outside the AIR NEW ZEALAND Check-in Area. 3. Please wait in the shuttle transfer area for the White Yes Rental Shuttle van and signal the driver. You will be transferred to our office for vehicle collection. Note: The reception working hour is 08:00 to 18:00. The last free shuttle pick up from the airport is 17:45. If you call us to request for shuttle pick up between 17:45 to 07:59, the 45NZD off hour services fees will be applied.

Drop-off Instructions

Please return the vehicle to the address as you booked, we provide the shuttle to ride you to the airport. Branch address: 43 Brookes Road, Frankton, Queenstown Note: The reception working hour is 08:00 to 18:00. The last free shuttle to airport is 17:45. All After Hours Drop Offs must be prearranged and are NZ $45.00 (including airport transfer). Dropping off your rental car at our Queenstown Airport branch is super simple, the key things to remember are: 1. Make sure you have fueled up your vehicle to the same level as when you picked it up to avoid a refueling charge (NZD$25). The nearest gas station to our Queenstown Airport branch is the Pak’nSave Fuel on 302 Hawthorne Drive, Frankton, Queenstown 9300 2. Make sure the vehicle is left in a clean & tidy state - we don't expect it to be fully groomed or anything, but a general clean and tidy will help to avoid an additional charge. After checking the above, simply drop the keys off to the branch staff who will do a 2-minute final handover process and your away! Our Airport Shuttle service does work both ways - simply ask for a lift back to the airport when dropping off your vehicle.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of NZD 5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in New Zealand

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Tire chains rental

Prices and inventory depend on local stores.

To be confirmed

Cross Border

To be updated

Cross Islands

Free of Charge:

Towards any New Zealand islands, taking rental cars is allowed and free of charge.

Please notice that a one-way fee will applies if you return the car to other branches in other islands.

Ferry Transportation: Allowed

Yes Rentals allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

Collision Damage Waiver Excess:

NZD 4900

Third Party Liability Insurance Excess:

NZD 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Queenstown Airport

Hotels

1.8 mi from DoubleTree by Hilton Queenstown

3.5 mi from Oaks Shores

4 mi from Oaks Club Resort

Other Landmarks

4.4 mi from Shotover River

FIND ME A CHEAP RENTAL

Map view of Yes Rentals Store Location

coordinates: -45.0089049 168.7513723

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 6.3
Vehicle cleanliness: 6.6
Spaciousness: 6.6
Counter staff: 5.3
Pick-up location: 5.3
Drop-off location: 5.3
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Rupert Paul
Queenstown
6 /10 Average
Reviewed: Monday, December 23, 2024
They are undermanned. There is only one person in the whole of Queenstown who works for the car company. The person who will pick up the customer is the same person who will process the car rental. They only have one 5 seater minivan to pickup and dropoff customers. For me and my wife who rented 2 cars, we needed to leave some of our companions in the airport to get the cars first from their location 7 minutes away from the airport. During the drop-off we needed to drop-off our companions first in the airport and then brought the cars. When we dropped the car, there was someone ahead of us so he needed to bring that first group to airport first and come back for us. The only good part was the Chinese guy who is the only one doing everything was very apologetic.
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T.Gordon
Queenstown
9.7 /10 Excellent
Reviewed: Monday, December 23, 2024
The car was impeccably maintained and very clean. It was however a 2007 model vehicle. I wasn’t aware of this during the booking process. No problem, but I would have preferred to have been aware of this.
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Phoenix Barnard
Queenstown
2 /10 Poor
Reviewed: Monday, December 23, 2024
Unclear deposit process. Despite opting for deposit-free via Alipay, deposit still required at store, along with copying credit card information.
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Yetta Vogt
Queenstown
10 /10 Excellent
Reviewed: Monday, December 23, 2024
Flawless service. After returning the car, I accidentally left my wife's necklace inside. Yes Rental found it and mailed it back to us. Amazing!
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J.Robst-Cross
Queenstown
10 /10 Excellent
Reviewed: Monday, December 23, 2024
Great service and vehicle, will definitely use your site again.
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Svetlana
Queenstown
10 /10 Excellent
Reviewed: Monday, December 23, 2024
The guys from Yes Rentals do their best to make rentals as quick as possible. The car was clean and tidy. We enjoyed the service provided by Yes Rentals.
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