ASIA CAR, Penang Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Proton Saga
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Perodua Axia
Economy
US$ 22/day
Rent a car
- Collision Damage Waiver & TP
Perodua Bezza
Compact
US$ 24/day
Rent a car
- Collision Damage Waiver & TP
Perodua Myvi
Economy
US$ 24/day
Rent a car
- Collision Damage Waiver & TP
Proton Persona
Compact
US$ 27/day
Rent a car
- Collision Damage Waiver & TP
Nissan Almera
Compact
US$ 32/day
Rent a car
- Collision Damage Waiver & TP
Honda City
Compact
US$ 35/day
Rent a car
- Collision Damage Waiver & TP
- Toyota Vios
  US$ 35/day
- Proton Ertiga
  US$ 46/day
- Toyota Avanza
  US$ 46/day
Show other 2
Fold up
- ASIA CAR Penang Airport(PEN) Proton Exora Rental
  US$ 46/day
- ASIA CAR Penang Airport(PEN) Toyota Innova Rental
  US$ 57/day

ASIA CAR - Penang Airport Information, Car Rental Instructions & Policies

Address

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60178213822 / +60123993822

Pick-up Instructions

The ASIA CAR - Penang Airport car rental location is in terminal

You can walk to the counter of ASIA CAR - Penang Airport car rental.

Car Pick-up Guide The Penang Airport store is located at counter 5 inside the airport terminal car rental center. Please follow the signs for Galaxy Asia Car to reach the airport counter. Once you have collected your luggage, turn right at Gate 6 in the arrival hall and you will see the car rental counter. If you are picking up the car outside of business hours, please contact the store in advance. Additional fees of MYR80 will be charged from 19:00-21:59, MYR150 from 22:00-23:59, and MYR250 from 00:00-07:59. The store operates as usual during holidays. Tip: To make the return process easier, please inquire with the staff on how to return the car when picking it up! Hotline: +6017-821 3822 OR +6012-3680 117 OR +6012-3993822.

Drop-off Instructions

The Penang Airport store is located at the counter 5 counter (Car Rental) in terminal Penang airport. Please sign the Galaxy Asia Car to the airport counter according to the vehicle line. Please contact the store in advance if you want to pick up the car after operation hours. The extra charge (MYR80) will be charged by the staff at 19: 00-21: 59, and the extra charge (MYR150) will be charged at 22: 00-23: 59,(MYR250) will be charged at 00: 00-07: 59. The holidays are open for business. In order to return the car, please ask the staff in advance how to return the car. Hotline: +6017-821 3822 OR +6012-3680 117 OR +6012-3993822

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

MYR 10/day

Additional driver

Note that all drivers must provide their valid documentation.

MYR 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

MYR 10/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 25/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

MYR 10/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore, Myanmar, Philippines, Thailand, Cambodia, Vietnam, Brunei Darussalam

Vehicles are not allowed to be driven into other countries and taken on the ferry to LANGKAWI

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

FIND ME A CHEAP RENTAL

Leaflet

Map view of ASIA CAR Store Location

coordinates: 5.2934292 100.2715154

Location Images

The Rental Desk

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 4.7
Vehicle cleanliness: 4.6
Spaciousness: 4.6
Counter staff: 5.2
Pick-up location: 4.6
Drop-off location: 4.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Teo
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Staff are very friendly. Very easy and smooth process to pick up & drop the car. I got free upgrade to the bigger car. Many thanks to the staff. Will surely come back to rent again. Thank you Galaxy Asia
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H.Phuah
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Helpful staff. Upgraded to a bigger car. The car was clean. Smooth drive.
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C.Ng
Penang
9.3 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Friendly and efficient customer service
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Abdul Razak
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them Was a lot more confident after that and enjoyed riding around for 4 days The Full tank to Full tank policy was GREAT!!
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Rufi
Penang
7 /10 Good
Reviewed: Wednesday, May 14, 2025
Not much choice of vehicles especially on mpv.
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Anonymous
Penang
9.7 /10 Excellent
Reviewed: Wednesday, May 14, 2025
I was booking Myvi, but get free upgrade to Bezza, after see my friend Luggage feeling quite lucky can get free upgrade. Staff friendly and nice, helpful and knowledgeable.
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T.Boon Liang
Penang
9.3 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Car Tyre need check properly before pass to customer
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Jian Hong
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
The amount of deposit is quite high. And it need 30 working days to get back the deposit.
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William Sim
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
I really need to comment the excellent customer service from this company Galaxy Asia. The counter staff speaks good English and explains every process to me clearly including the deposit which he swaps my cc and show me it's just for pre-auth. Reaching the car, he will also help to identify old marks to ensure i'm not responsible for it. I wanted to give tips for their excellent service but was rejected!
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Venodaren
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Car in super clean condition
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Benice
Penang
9.7 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Counter staff should get ready before the time I booked. But staff didn't show up when I arrived, been waiting him for long time and we wasted 30mins.
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Anonymous
Penang
9.7 /10 Excellent
Reviewed: Wednesday, May 14, 2025
There was only one counter staff and she was not at the counter when we arrived. She was away from the counter for 10mins as she had to settle a dropoff of another customer. Collection process took approx 15 mins which includes paperwork and brief intro to the car. As there was another fellow customer before us, the total waiting time was approx 25mins before our turn. Total time to collect the car was approx 45mins.
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TO
Penang
9 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Should provide “touch n go” card or tag for toll, as it’s not easy to purchase in town.
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Anonymous
Penang
6.3 /10 Average
Reviewed: Wednesday, May 14, 2025
-
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B.THEE
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Kind and friendly
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Anonymous
Penang
9.3 /10 Excellent
Reviewed: Wednesday, May 14, 2025
It was a good experience, the staff is very friendly in helping us in getting the car as well as returning the car.
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Anonymous
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Can you make the deposit fee cheaper and more convenient ?
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Parin
Penang
9.7 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team. Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !
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W.Yong
Penang
9.3 /10 Excellent
Reviewed: Wednesday, May 14, 2025
The car was well kept and it is only 1-2 years old car. Good for 4 person
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A.MIRAJ
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
The staff both during pick up and drop off are very friendly and helpful. Did not spend too much time at the counter and we got the car very fast.
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Anonymous
Penang
7.7 /10 Good
Reviewed: Wednesday, May 14, 2025
For this round the booking car was a bit old. So, it would be advice to make sure the rental car could be newer or at least looks nicer.
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Bob Stowe
Penang
8 /10 Very good
Reviewed: Wednesday, May 14, 2025
Satisfactory
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Linda Nancy
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very good staff.
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Alva Dupont
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
The service was excellent and very thorough. The staff also explained driving precautions in Malaysia, which was very considerate.
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Ingram Mackintosh
Penang
8 /10 Very good
Reviewed: Wednesday, May 14, 2025
Acceptable
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Dwight Bauer
Penang
2 /10 Poor
Reviewed: Wednesday, May 14, 2025
Avoid renting from a company called Galaxy Asia Car Central in Malaysia. This Chinese-owned rental company scams Chinese customers. I picked up the car in Penang and dropped it off in Kuala Lumpur. When I picked up the car, I recorded a video showing some scratches on the front left bumper. The staff told me I had full insurance, so no worries. However, when I returned the car at KLIA2, their inspection was extremely thorough, almost like a safety car scan. I've rented cars all over the world and have never seen such a meticulous inspection when returning a vehicle. The person even used a light to check the undercarriage. Is this not intended to extort money? They said there were new scratches on the front left bumper. I insisted I hadn't been in any accidents. They reviewed my video, stated that the scratches were new, and demanded payment. This infuriated me—isn't this daylight robbery? I argued that, even if I did cause the scratches, insurance should cover it. They replied that I need to pay upfront and would be refunded after the insurance claim. Another customer was experiencing the same issue at the same time, being told there were scratches on his car's undercarriage. This company specifically targets Chinese customers for extortion. After some phone calls, they reversed their stance, admitting it was their mistake and the damages were pre-existing. Since we were at Terminal 1 and the car was at Terminal 2, I asked for a shuttle service, but they refused, saying they don't offer that service and were not willing to help. This has been the worst car rental experience ever. I will never return to Malaysia.
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Shirley James
Penang
2 /10 Poor
Reviewed: Wednesday, May 14, 2025
Avoid renting from this company in Malaysia, called Galaxy Asia Car Central. Chinese car rental companies are all scams, and they bully Chinese customers. I picked up the car in Penang and returned it in Kuala Lumpur. I took a video of the car showing some scratches on the left front bumper when I picked it up. The staff said it doesn't matter since I had full insurance. When returning the car at Kuala Lumpur T2, the inspection was incredibly thorough, like a safety car scan. I've driven in many countries, but have never encountered such a meticulous return inspection. They even used a flashlight to check the undercarriage. It felt like a blatant scam. They claimed that there were new scratches on the left front bumper. I insisted it wasn't possible since I hadn't had any incidents. They checked my video and still claimed the scratches were new and demanded payment. I was furious, it felt like outright robbery. I told them even if it was my fault, the full insurance should cover it, and besides, I didn't cause those scratches. They insisted that I would have to pay first and get a refund after filing an insurance claim. Coincidentally, another car returned at the same time had the same issue with alleged new scratches on the undercarriage. This company clearly targets Chinese customers. In the end, since I had full insurance, they made a few calls and then said it was their mistake and the damage was originally there. We were at T1 terminal, but the car was at T2 and they refused to provide a drop service. Renting a car in Kuala Lumpur is the worst experience I have had worldwide. I will never come back to this country.
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Odelia Lucius
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
The service was very good, we could communicate in Mandarin throughout, and all the precautions were clearly explained.
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Caesar Dunlop
Penang
6 /10 Average
Reviewed: Wednesday, May 14, 2025
The staff at the store who spoke Chinese were very helpful, but the car's condition was old (over 100,000 kilometers) and dirty. When the car was handed over, it was very dirty with multiple bird droppings and the seats inside were not clean, with visible dust.
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Leo MacPherson
Penang
2 /10 Poor
Reviewed: Wednesday, May 14, 2025
After six months, they still claim there's an unresolved traffic violation. There are many hidden issues, and I suspect they are causing trouble on purpose.
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Ansel Blume
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very simple and quick.
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Lilith Maria
Penang
2 /10 Poor
Reviewed: Wednesday, May 14, 2025
Terrible experience. I notified the car rental company one day in advance to extend the rental because I couldn't return the car on time the next day. The company didn't discuss it reasonably and directly threatened to report the car missing if it wasn't returned on time.
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CK.OOI
Penang
8 /10 Very good
Reviewed: Wednesday, May 14, 2025
This is the first ever bad experience i had when i return the car to ASIA CAR. when i was arrived at the airport and calling the staff come over to collect the car but called them 5 times nobody pick up the phone and 20 minutes later one staff pickup the phone with her low tone voice can`t even hear what she talking about .finnally she came over to the car and i told her i have a tight schedules and i haven`t return the gasoline to FUll level.and i said i can paid the sum of (HALF TANK) gasoline here, it just only take RM 50 to RM 70 in everage, but she said i have to paid Rm 130 in total as a penalty. I have not get any decriptiuon from the staff of the penalty in gasoline before i departure .
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M.Bin Mansor
Penang
9 /10 Excellent
Reviewed: Wednesday, May 14, 2025
They are great
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J.Wong
Penang
8 /10 Very good
Reviewed: Wednesday, May 14, 2025
Staff was really helpful and responsive. Also proactively reminded customers on liabilities so that it’s clear if an incident happens. However the condition of the car dampens the positive experience.
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Jack Yeates
Penang
8 /10 Very good
Reviewed: Wednesday, May 14, 2025
It's okay.
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Dennis Hope
Penang
6 /10 Average
Reviewed: Wednesday, May 14, 2025
The condition of the car was terrible, it was shaking all over and felt unstable while driving.
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Berton Harold
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very satisfied
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Lawrence Christie
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very satisfied
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Ivan Keppel
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Satisfied
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Werner Bloomer
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very satisfied.
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Benjamin Lowell
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Very satisfied
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Hilary Rusk
Penang
10 /10 Excellent
Reviewed: Wednesday, May 14, 2025
Satisfied, I am a regular customer.
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