Merge Car Rental, Penang Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Merge Car Rental - Penang Information, Car Rental Instructions & Policies

Address

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60177667673 / +60124677673

Pick-up Instructions

The Merge Car Rental - Penang car rental location is in terminal

The Merge Car Rental - Penang car rental staff will Initiatived provide a fixed-pickup service and no need to contact

There will be an extra charge for out-of-office hour pick up.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	04:00 -23:59	04:00 -23:59	04:00 -23:59	04:00 -23:59	04:00 -23:59	04:00 -23:59	04:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 65 years old

Young Driver Fee applies at 18 - 22 years old with charge of MYR 30 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

To be confirmed

capped at MYR 30

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

FIND ME A CHEAP RENTAL

Map view of Merge Car Rental Store Location

coordinates: 5.2934292 100.2715154

Guest Reviews

Total points： 7.2 / 10 Good

Vehicle condition: 3.0
Vehicle cleanliness: 3.4
Spaciousness: 2.7
Counter staff: 3.2
Pick-up location: 3.2
Drop-off location: 3.6
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

george
Penang
5.3 /10 Average
Reviewed: Sunday, December 22, 2024
confusion on pick up, long wait, language issues. Similarly on drop off, not there at agreed time, concerns on catching flight due to long wait and return of deposit, etc
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S.Liew
Penang
5 /10 Average
Reviewed: Sunday, December 22, 2024
Rental car engine with weird noise and wiper was broken
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S.Arumugam
Penang
7.7 /10 Good
Reviewed: Sunday, December 22, 2024
Good Customer Services.
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O.Wee
Penang
7.7 /10 Good
Reviewed: Sunday, December 22, 2024
The AV system in the vehicle was not working..
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C.Bernard
Penang
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Good that they are in contact with us prior to the trip, it made communications on the actual day easy. Good that everyone can use WhatsApp too.
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Cora Hume
Penang
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The attendant was great. They took the deposit in cash and returned it in an envelope when we returned the car the next day. Very thoughtful!
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Armand Church
Penang
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
The service was good. Our flight arrived around 10:30 PM and they waited for us.
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Warner Sassoon
Penang
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Satisfied
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Todd Southey
Penang
10 /10 Excellent
Reviewed: Sunday, December 22, 2024
Very satisfied. Make sure to call the number provided in the system when you arrive at the airport. The arrival area has two levels; we usually exit the plane at the first floor and need to go up to the second floor to find gate 5. They prefer Visa cards without the UnionPay logo, but in practice, cards with the UnionPay logo work just as well. Overall, I am very satisfied. My basic English was not an issue as they use translation software to help you.
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Elvira Kitto
Penang
2 /10 Poor
Reviewed: Sunday, December 22, 2024
1/ Arrived at the airport at night and couldn't reach the car rental company at all! The car rental company claimed we canceled the order, but I had the rental confirmation in hand and couldn't find the car. Had to take a taxi to the hotel! Finally, the rental company contacted us and promised to deliver the car the next day. 2/ They clearly took a deposit from me, but the rental company said the deposit wasn't with them and was paid to the booking platform. They charged me 937 MYR and 1409 RMB. Planned to rent for 3 days (over 500 per day), but only rented for two days!
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Tab Halifax
Penang
2 /10 Poor
Reviewed: Sunday, December 22, 2024
First of all, it didn't match the description. The store is not in the airport; none of the car rental companies at the airport are this one. We had to call for the car to be delivered, and the person had a heavy accent. There was no sign as claimed. We scheduled the return for 7:20, but upon pick-up, they said 7:30. When returning, they asked us to park in a lot and gave us a card for parking, demanding an extra 20 MYR (I never encountered a car rental return that required us to pay for parking, and there was no mention of a return service fee). We parked at 7:35, and they claimed we were late, saying we should have returned the car at 7:00. Secondly, they didn't inform us that they provided a toll card, so we bought and recharged our own. Thirdly, we didn't eat durians in the car, we only ate at the stalls. It seems like they're just trying to charge us extra. Such an unreliable and non-compliant company; they recorded our credit card information, making us worried about potential fraud. Be cautious when choosing. We regret trying to save some money with this company, leading to a lot of worries afterward.
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