Map View of Car Rental Locations in Rosemead
Rental Locations
Reviews
2Rental Locations
Map View of Car Rental Locations in Rosemead
Hertz
5.3/10
Reviewed: February 8, 2025
The local staff provided excellent service, and the customer support team back in the country was very friendly. It was my first time using this app, and I couldn't find a direct contact number for customer service. The car model reserved was different from the one provided upon pickup, which was a minor inconvenience.
Reviewed: December 6, 2024
The staff member who assisted with pickup was not very friendly, but the person during the drop-off was much better.
Reviewed: September 16, 2024
Overall, it was acceptable. Since there wasn't a car of the same type available, they provided me with a different one, claiming it was an upgrade, but I didn't feel it was an upgrade.
Reviewed: April 10, 2024
When picking up the car at the Hertz location, the reserved model was not available, and we were not notified in advance. We were informed upon arrival that we needed to pay for an upgrade. Additionally, the delay caused by this issue did not result in an extension of the rental period.
