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Last updated on: December 20, 2024
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22Rental Locations
8Airport Locations
Map View of Car Rental Locations in Memphis
AVIS
8.0/10
Dollar
9.3/10
Thrifty
8.2/10
Alamo
9.7/10
Budget
10.0/10
Reviewed: March 29, 2024
Avid has always been reliable. The car provided was a Nissan, which has a slightly smaller trunk compared to a Camry.
Reviewed: January 31, 2024
The customer service is very good, but they close a bit early. They close at 8 PM on Sunday.
Reviewed: November 1, 2019
The overall experience was great. Only thing that I wished I could change was the vehicle I received. I’m 6’8 and was looking for a larger suv instead of the one I was assigned.
Reviewed: September 18, 2018
Like: Easy to Drop the car off
Dislike: Cars are located a 10 minute walk from the baggage area and Memphis humidity is TERRIBLE
Reviewed: November 25, 2021
Right front tire on the vehicle was nearly bald
Reviewed: February 20, 2020
They didnt have enough cars. Had to wait at airport. Started my trip 1 hour late
Reviewed: February 5, 2020
Line was long in the cold weather just for me to find out I had to wait 24 hours to pick up rental since it was reserved with my debit card. After a 90 min wait, I was on my way.
Reviewed: July 25, 2019
Shocking treatment from their call centre. Had to take car back despite a hurricane. They refused to help despite state of emergency issued by president trump for Louisiana. The airport was closed, there was no public transportation, no taxis, no uber or lyft. The thrifty office was open so we were forced to return the car, driving in dangerous conditions with no means of getting back to the city. Thrifty call centre refused to transfer me to branch and insisted on the car being returned or they would charge: never again!
Reviewed: May 23, 2019
The 3 young ladies(?) working customer service at THRIFTY was Rude ,attitude sucks ; they don’t need to be working there.. My party , we had to wait 2 hrs are more for a vehicle, the date of pick up slot of people had to wait .. They need to work on CUSTOMER SERVICE SKILLS
Reviewed: December 29, 2019
Amazing experience! I was nervous about hiring abroad as you read so many horror stories about being over charged at the airport. After booking online I then phoned my local branch here in Scotland - they checked my booking confirmed I had all insurance I needed. Arrived at airport - amazing first class customer service from this lovely girl. Then collected car literally 5 minutes later.
Reviewed: April 17, 2018
Like: New car, good comfort. New and Updated GPS, that was important to us.
