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Last updated on: December 19, 2024
24Rental Locations
8Airport Locations
Map View of Car Rental Locations in Indianapolis
Thrifty
9.0/10
Budget
8.0/10
Alamo
9.5/10
AIRPORT VAN RENTAL
6.5/10
Hertz
6.0/10
PAYLESS
7.9/10
Dollar
10.0/10
Reviewed: January 8, 2020
Since it was Christmas, the staff might have been on holiday. The counter was shared with other companies, and there were not many people working. We waited for 20 minutes. The process was simple; they just checked the translation of my driver's license and took a deposit of 200 USD. After that, I could go to the parking lot to pick up the car. It took less than 10 minutes to complete the process. The car was upgraded; I got a Chevrolet Cruze, which was nice.
Reviewed: October 21, 2019
Wasn't able to provide me with printed receipt at dropoff. Otherwise good.
Reviewed: August 6, 2019
Car was not Fusion. Substituted mid Suv . Worked out fine. Never got final bill. Believe amt charged was notbsamevas reservation made w Easy.
Reviewed: November 16, 2018
They told me out of nowhere that the car was upgraded. I had no idea about this. The rental company said I signed the contract, but who reads through such a long contract word by word? Not notifying customers about such changes is just taking advantage of those who don't speak English well.
Reviewed: February 22, 2024
The process is very simple, and the service is excellent.
Reviewed: August 30, 2018
Picking up the car at Indianapolis Airport was very smooth, and the service was great!
Reviewed: July 6, 2018
Dislike: I didn't realize I was renting it for a week, wouldn't rush back from trip
Reviewed: October 8, 2016
After getting off the plane, I followed the signs directly to the car rental counter to complete the paperwork. Then, I went to the garage with the rental slip, found an attendant, and drove away. The whole process was simple and quick. Returning the car was equally easy: drive to the garage, someone takes the car, checks it, and gives me a receipt.
Reviewed: November 12, 2015
The rental company's service and attitude were excellent, no complaints.
Reviewed: September 10, 2019
The van was dirty inside and out. Then they tried to pin a crack in the windshield that was there when we picked the van up.
Reviewed: April 16, 2018
Like: It was the best and easiest car rental I’ve ever had they were friendly and worked with me when I was running late for pick up. Very responsible and respectful. Thanks I will be renting from here if I need anything else in the Indianapolis area!
Reviewed: July 10, 2019
The car wreaked of smoke. I tried to return it for something else and was advised Payless doesn’t guarantee non-smoking cars. What? I had this car for a week traveling to and from my daughters volleyball tournament all week. This meant my family would have to inhale this second hand smoke all week long. Your company name should be Careless not Payless because I ended up paying more for a roomier car when other agencies offer roomier cars within the same class. And of course Carelss again for your substandard, second-class and negligent service to customers who do not smoke. Unacceptable!
Reviewed: May 3, 2019
We reserved a full size car and when we went to pick it up, the car that we were told when booking, we were told that the cars had been reclassified and it was now in the next size up so we were given a smaller car. We almost didn’t get all of our luggage in the trunk.
Reviewed: September 6, 2018
Like: the color of the car, Was comfortable, gas mileage was good
Dislike: my bad, I drive a pickup in the Colorado Mtns. driving a small car in the city freaks me out. I almost reserved a pickup. Everything on your part was great
Reviewed: May 3, 2018
Like: Staff was great! Everything was quick and easy! Car was great!
