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Rental Locations
Review
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Last updated on: April 24, 2025
7 Rental Locations
Pickup
Shuttle Bus Instructions COUNTER: Proceed outside the baggage claim area to the Rent-A-Car Shuttle Bus Stop located at the center median. The Grey & Black Rental Car Shuttle Bus will stop to take you to the Customer Service Building. CARS: Cars are outside of the Customer Service Building. The walking distance from counter to car lot: 50-400 feet. RETURNS: Follow signs marked "Car Rental Returns". AFTER-HOURS RETURNS: Allowed. Check with location for additional details.
Telephone
+18162435757 / +18163011618
8.5/10 Very good
200+ ratings, 1 reviews
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Pickup
The pickup location is located outside the airport. You need to take a shuttle bus. Upon arrival at the airport, please call to contact branch staff for confirmation of the shuttle bus schedule and location.
Telephone
+18664342226
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
All rental car companies share a Gray Rental Car Shuttle that stops at marked shelters at terminal medians.
Telephone
+18162436100
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The Rental Car shuttle is located by exiting the baggage claim area and proceeding to the Shuttle Bus pick up area. When you arrive at the Rental Car Facility, take the escalator or elevator up one floor to the Enterprise counter to obtain your rental agreement and vehicle keys.
Telephone
+18333383316
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
The Rental Car shuttle is located by exiting the baggage claim area and proceeding to the Shuttle Bus pick up area. When you arrive at the Rental Car Facility, take the escalator or elevator up one floor to the National counter to obtain your rental agreement and vehicle keys.
Telephone
+18448688502
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
The Rental Car shuttle is located by exiting the baggage claim area and proceeding to the Shuttle Bus pick up area. When you arrive at the Rental Car Facility, take the escalator or elevator up one floor to the Alamo counter to obtain your rental agreement and vehicle keys.
Telephone
+18448688501
8.4/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Airline customers call from courtesy phone. AIRLINE PASSENGERS Proceed outside the baggage claim area to the Rent-A-Car Shuttle Bus Stop located at the center median. The Grey & Black Rental Car Shuttle Bus will stop to take you to the Customer Service Building. TIME allowed for bus ride: 5-8 minutes WALKING DISTANCE from rental counter to car lot: 50-400 feet. Local renters go to car lot. WALK-UP RENTERS Follow airport signs for Rental Car Return. They will lead to the Avis car rental lot.
Telephone
+18164646200 / +18162435927
AVIS
8.8/10
Dollar
8.7/10
Thrifty
7.9/10
Alamo
9.9/10
Hertz
9.8/10
National
8.0/10
Reviewed: April 7, 2025
The front desk assigned me an unclean car twice, and the second car they gave me had a dragging chassis and noise issues. I decided not to go back to the front desk and got a clean car reassigned at the pickup lot. However, there ended up being an additional $35 charge, and I have no idea why. The front desk staff avoided answering specific questions, only saying she's been working for 10 years and asking me to trust her. Even calling Avis customer service didn't resolve anything after a lengthy inquiry.
Reviewed: December 9, 2024
Avis was very professional, I've rented from them before and expect no less.
Reviewed: October 17, 2019
Everything was ok but the car's inside windows were dirty making a constant halo with the sun or at night. The trunk still had an old newspaper and water bottles from a previous custommer.
Reviewed: July 24, 2019
The mid size car we booked was not available, so we were upgraded to a Cadillac. The car was a treat to ride in - so much, we will consider buying one next time we need to purchace a vehicle. Very pleasant staff at the counter. Also, very pleasant vehicle return associate.
Reviewed: May 26, 2018
Like: Good service, got what I needed at an ok price.
Dislike: The car didn't have cruise control, nor could I adjust the side mirrors.
Reviewed: May 16, 2018
Like: The Lot Manager was so pleasant and helpful and even gave me his card if I had any problems.
Dislike: The distance from Airport.
Reviewed: September 26, 2019
I always use Alamo when possible. They are Great. Unfortunatly this time the person outside was unhelpful and the car had not been cleaned inside but the vehicle was very good, so was the gentleman at the security gate.
Reviewed: August 16, 2019
Excellent! Normally they start tryin to increase the insurance policy during the pick-up. Not this time! They also allow me to pick my preferred car among the available in my category.
Reviewed: June 2, 2018
Like: I was first on line at the counter and had a fast transaction with no attempt to sell me insurance or upgrade or anything. That was refreshing! In the lot, The car type I reserved was out. I was standing in the parking lot not knowing what to do when an attendant asked if I needed help. I explained I needed a hatchback and the Kia Soul was gone leaving only sedans. He instantly apologized and told me to choose any upgrade. I got a brand new Chrysler Pacifica with no upcharge. Great service. I shall return..
Reviewed: September 4, 2019
Hertz were brilliant giving me spouse driver as part of my hertz gold card from 5 years ago.
It takes up 46% of all car rentals. Top selected car types are: Small, SUV, and Large.
* Based on all bookings from Kansas City Airport (MCI) for the last 30 days.
Lowest rental rates at the Kansas City Airport (MCI) is USD 48.26 on average, and can go up to USD 85.3 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Kansas City Airport (MCI).
* Based on the scheduled pickup time of all bookings from Kansas City Airport (MCI).
Most customers book a rental car from Kansas City Airport(MCI) for 2 days, showing a short-term journey is popular.
One-way car rentals take up nearly 11% of the total bookings at Kansas City Airport (MCI).
On average, No Insurance Package costs USD 76.48 per day for Small, USD 59.04 for SUV and USD 78.63 for Medium.
Do You Know?
No.1 Source Country
Customers from Czech Republic choose Kansas City Airport(MCI) the most as the start point of both their business and leisure journeys.
Quite a Planner
United Kingdom renters like to plan much more ahead, they usually make the online booking 74 days before pickup from the Kansas City Airport (MCI).
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Customer Service
9.5/10 Excellent
100+ ratings, 0 reviews
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Closed