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Rental Locations
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Last updated on: December 19, 2024
8 Rental Locations
Pickup
CLE has a consolidated rental car facility located off the airport grounds. Shuttle service is available for all rental car customers from the main terminal to the rental car facility. Shuttles are located on the lower roadway island and can be accessed by exiting from Door #4 on the baggage claim level of the main terminal. For travelers needing assistance, a telephone center with rental car information is located at the info counter at Baggage Claim. The shuttle bus ride from the terminal to the rental car facility takes approximately 5-7 minutes.
Telephone
+12162678900
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Proceed to baggage claim. The Airport shuttle is located by exiting the baggage claim area using the door immediately to the left of the door marked 1. Once outside follow the path to spot 3 for the Rental Car Shuttle pick up area. When you arrive at the Rental Car Facility, proceed to the rental counter located to your right to obtain your rental agreement and vehicle keys.
Telephone
+18335111749
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Proceed to baggage claim. The Airport shuttle is located by exiting the baggage claim area using the door immediately to the left of the door marked 1. Once outside follow the path to spot 3 for the Rental Car Shuttle pick up area. When you arrive at the Rental Car Facility, proceed to the rental counter located to your right to obtain your rental agreement and vehicle keys.
Telephone
+18448063354
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Proceed to baggage claim. The Airport shuttle is located by exiting the baggage claim area using the door immediately to the left of the door marked 1. Once outside follow the path to spot 3 for the Rental Car Shuttle pick up area. When you arrive at the Rental Car Facility, proceed to the rental counter located to your right to obtain your rental agreement and vehicle keys.
Telephone
+18448063353
8.5/10 Very good
200+ ratings, 0 reviews
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Closed
Pickup
Please check with the branch staff about the return location and time
Telephone
+12162653700 / +12162672980
8.3/10 Very good
300+ ratings, 2 reviews
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Pickup
COUNTER: Proceed to the lower level of terminal; exit door #5; proceed outside to the common rent-a-car bus operated by the airport for a 5-minute ride to the rental car facility. The airport operates the shuttle to accommodate all flights. CARS: Located in a Consolidated Rental Facility on airport property. There is an approx. 5 min. shuttle ride from the terminal. RETURNS: Same as pickup. AFTER-HOURS RETURNS: Drop slot is located in the return area. Customer must fill out rental contract.
Telephone
+12164334434 / +12162672980
7.6/10 Good
200+ ratings, 1 reviews
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Closed
Pickup
Please exit the baggage claim area through door number 5 and proceed to the shuttle bus pickup zone.
Telephone
+18664342226
6.4/10 Average
200+ ratings, 0 reviews
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Closed
Pickup
Please exit the baggage claim area through door number 5 and proceed to the shuttle bus pickup zone.
Telephone
+18772830898
Budget
8.3/10
AVIS
9.3/10
Hertz
9.4/10
Dollar
7.7/10
Alamo
9.2/10
Thrifty
9.2/10
Reviewed: September 18, 2024
Good car to drive plenty of room it suited our needs
Reviewed: May 14, 2024
The car was great, although a bit bigger than I expected. Also when I needed to amend the drop off I wasn't able to get any help either online, via the app, or by calling, and the rental desk at the airport was going direct to voicemail.
Reviewed: August 22, 2019
I could've gotten the Dodge Ram. I was too short getting out of the car. With no running board, I sprained my foot. The car was not that clean and to have only 9900 miles when I picked it up, it was pretty scratched and beat up. All in all, it was only an ok experience.
Reviewed: June 16, 2018
Like: When dropping car off it was noted we had a lot of luggage so the mileage checker had Mario, his co-worker, take us directly to the airport in our rented car and he handled unloading our bags, vs trucking bags over to their airport shuttle bus. Excellent service and greatly appreciated by us! Thank you Hertz!
Dislike: Getting out of the rental facility to drive to Cleveland area seemed so out of the way, but it could have been our GPS taking us out of our way. Next time will ask them how to get to Cleveland.
Reviewed: May 30, 2023
Average experience. They provided a different car without informing in advance. Service attitude was poor and there was no sense of customer service.
Reviewed: September 14, 2022
The only problem we encountered was payment of tolls. I travelled through a number of states and it appears each state has its own system. I tried online and by phone but being a EU citizen with a non-US registered VISA credit card - there was no easy way to pay tolls. This meant that Dollar billed me twice afterwards with admin fees etc. I discovered after renting there is a toll sensor unit you can get for the windscreen for rental cars but the desk agent at Dollar did not inform me. Not great customer service in this case.
Reviewed: July 17, 2022
We were unable to collect the car on our scheduled day/time because our plane was delayed by 4 hours and the counter staff had finished for the day. Fortunately we were staying 20 minutes away so returned the following day. From there everything went smoothly.
Reviewed: October 29, 2019
We arrived to pick up the car about half an hour earlier, and the contract was automatically extended by an extra day.
Reviewed: September 13, 2018
Like: Upgraded to a Ford F-150 at no additional cost.
Reviewed: November 13, 2017
We rented a Dodge 7-seater business vehicle in excellent condition. We drove from Cleveland to New York without any issues. Highly recommended.
Reviewed: October 23, 2019
Both pickup and drop-off were very convenient. On the day of return, we refueled the car, and when we arrived at the designated spot, the staff checked the fuel tank, saw it was full, and gave us a receipt showing zero charges. He told us we could leave the car and go. We asked if we needed to go to the counter, and he said no. So we left. Unexpectedly, three weeks later, I saw a $79.95 charge from Thrifty on my credit card with no explanation. Throughout the rental period, we had no traffic incidents and received no traffic tickets. The only possible charge might have been for tolls from Hudson to Cleveland because the car had a Zpass. However, based on my previous experiences of driving in the US, tolls are very cheap and definitely not as high as $79. I've rented from Avis numerous times and never experienced anything like this. Receiving a bill three weeks later is baffling. I've initiated an after-sales service request through the Zoocar platform to see how this can be resolved. Additionally, I advise all Zoocar users not to review immediately after returning the car. Wait a few weeks; otherwise, you might get a strange bill after giving a good review.
Reviewed: September 2, 2019
Great service, easy pick-up and drop-off, good car condition!
Reviewed: August 11, 2019
Arrivo un’ora prima del previsto e al posto del veicolo scelto vogliono darmi una vettura più piccola. Sono irremovibile , tentano di nuovo di convincermi dicendo che avrei dovuto aspettare mezz’ora, poi diventata un’ora. Quando hanno capito che non avrei accettato altro veicolo , puff la macchina compare. La macchina era nuova (Chevrolet Tahoe con 1100 miglia ) , molto soddisfatto, meno del personale al noleggio a Cleveland.
It takes up 52% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from Cleveland Airport (CLE) for the last 30 days.
Lowest rental rates at the Cleveland Airport (CLE) is USD 49.55 on average, and can go up to USD 96.16 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Saturday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Cleveland Airport (CLE).
* Based on the scheduled pickup time of all bookings from Cleveland Airport (CLE).
Most customers book a rental car from Cleveland Airport(CLE) for 3 days, showing a short-term journey is popular.
One-way car rentals take up nearly 19% of the total bookings at Cleveland Airport (CLE).Out of it, besides Columbus - Ohio, other top destinations : Shaker Heights, Toronto.
On average, Basic Protection costs USD 80.2 per day for SUV, USD 68.99 for Small and USD 78.64 for Large.
Do You Know?
No.1 Source Country
Customers from Saudi Arabia choose Cleveland Airport(CLE) the most as the start point of both their business and leisure journeys.
Quite a Planner
Sweden renters like to plan much more ahead, they usually make the online booking 139 days before pickup from the Cleveland Airport (CLE).
8.5/10 Very good
200+ ratings, 1 reviews
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