Apart from the fact that I received an update to the upper category as soon as I arrived at Centauro front desk (no extra cost), the car was a BRAND NEW Fiat Panda with 900 km on the clock.
The service was excellent from both the mini van driver that took me to the pick up station (less than one minute from Heraklion Airport) and the sweet lady that arranged everything at the front desk.
Would definitely recommend hiring from this car hire company. Brand new fleet at unbelievable prices.
I never booked with this company before, but I was impressed that they had a very efficient and fast service, without any waiting time. Of course, like all car rental companies, they are trying to sell you overpriced insurance and trying to convince you the total coverage you already have is usually useless - but that's part of that business all over the world, I guess. Overall I'm pretty satisfied with what I got - both as service and as a car, and will gladly book from them again.
About QEEQ:10.0/10
I really like the automatic rebooking option when the price goes down very much. No other car rental site offered me this before.
“They didnt wait for us at the airport like promised. We had to call them and waited over 40 minutes.”
About Centauro:7.0/10
The car was great.
We paid twise on gas because they charged us in the begining and didnt return the money at the end eventhoue we put gas in the same amount of money .(40 €)
The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.
About QEEQ:10.0/10
Booking was very easy and I saved some money with the rebooking option. Great and well done Easyrentcars.com! Thanks!
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