HERTZ CAR RENTAL REVIEWS IN FINLAND

Finnish people are very easy to talk to and incredibly trustworthy! Naturally, we took great care of the car, which was brand new!

Efficient service

Very convenient

swift process in getting our car at the counter, Hertz staff is very efficient and no upselling. A 3 minutes walk to get the car and it was in great condition!

The company secretly added extra insurance charges without informing the customer. They used chat and credit card issues to distract the customer and trick them into signing the contract. This is a deceitful company!

Very satisfied

Picking up and returning the car during working hours is very inconvenient because there's never anyone at the store! I bought full insurance and returned the car with a full tank, but they still charged me extra fees! This issue hasn't been resolved yet! The Hertz staff said: We are Finnish, you have to trust me! But I ended up being charged dozens of euros extra upon returning the car. Fortunately, I took videos and photos during both pickup and return. However, the store hasn't replied and the phone is unreachable! This is the first time I dislike a brand so much because of an experience at one location!

Very good, everything is satisfactory.

The conversation was pleasant, the process efficient, no upselling.

The process was very convenient and the service was excellent. They even paid fines for me in other countries, saving me a lot of trouble.

Very satisfied

Pretty good, but picking up the car after business hours requires an extra fee of over 30 euros. The location where we picked up the car operates until 8 PM, and after this time, you need to go to the regular pick-up counter. Although the counters are very close to each other, it can be hard to find without specific instructions. We found it by accident. Of course, you could probably find out by calling the rental company.

The service is quite different from the current car rental industry in China, and some people might find it hard to accept. It is recommended to add Chinese-language services if the renter is Chinese.

Free upgrade to a Volvo V40, a pleasant surprise. Cars like the Focus or V40 are only suitable for two people as the back seat is really cramped.

For international self-driving, QEEQ is my top choice. They have many locations, a wide range of vehicle options, and convenient pick-up and drop-off. Their pre-sale and after-sale services are very professional. Any post-sale issues were resolved promptly.

The store staff were professional and very patient, providing multiple suggestions about insurance options for our reference.

My flight was delayed and I didn't arrive until 11:30 PM. To my surprise, Hertz still had staff available. After presenting my name and driver's license, and due to the fact that my reserved V40 was unavailable, they upgraded me to a BMW 520 for free. I was able to rent the car in less than five minutes. Very satisfied.

The flight was delayed, and there were no staff at the office when I arrived. After calling them, I had to wait for over ten minutes for someone to show up. I rented an SUV, but the rental company gave me a V60 wagon instead. The rental company was very poor.