It took almost an hour and a half to get the car. I paid for a full tank of gas, but the car had only a quarter tank. They only filled it up after I raised the issue.
Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had! Dislike: Nothing
Picked up the car in Atlanta, wanted to rent a toll pass device but was told none available. Received a toll charge of $3.10 plus a service fee of $24.75 after returning to my country, which was frustrating. I had inquired about renting an electronic toll device, but Hertz couldn't provide one, and eventually, I was charged a service fee. What sense does that make??? Additionally, in Pittsburgh, I noticed the power steering warning light was on. To save time, I went to the airport early in the morning to swap the car and encountered a very impatient staff member. The replacement car was a downgrade, and they claimed the original car from Atlanta was of a higher class. To get the same class, I had to pay extra. Not only was time wasted, but it also dampened my mood. Overall, this car rental experience was unsatisfactory!!!
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C.Ferrer
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View more >A.RODRIGUEZ
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View more >Dislike: I have not received my invoice
Valerie Stilwell
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View more >W.Makarewicz
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View more >Dislike: Nothing
Claire Eugen
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View more >Mike Sally
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View more >Renata Tate
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View more >Abner Timothy
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View more >Car Rental Brands Ranked In Atlanta
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