CAR RENTAL REVIEWS ON HERTZ IN BRUSSELS

Quick pickup and return with no unnecessary talk. Professional and efficient service, excellent car condition. Almost brand new with only 2,000 kilometers.

The car was new and fantastic! The only little flaw is it wasn't completely cleaned.

Nous étions étonnés d'avoir une si belle voiture et nous ne connaissions pas le système de démarrage

Un Agent Easyrentcars est venu nous expliquer.

The process was very convenient, the staff's English was good, and they even offered me a free car upgrade. We encountered a tire pressure warning ⚠️, and when we returned to the rental location, one staff member was unwilling to help, but the others were quite helpful and filled the tire with air.

Satisfactory

It was okay, but they added a high GPS navigation service fee, which I asked them to remove.

Guy in the office was great. The Merc EQE was super nice

Horrible customer service at check in. Very rude personnel, especially with my wife!

The pickup store sent multiple confirmations and even an email, but it was still wrong!!! This delayed our trip by two hours, which was really unacceptable. After placing the order, I noticed that the pickup store and the address did not match our requirements. Despite repeatedly contacting them to verify, it was of no use. Although they later compensated for the taxi fare between the two stores, the experience was very poor!

It is ok

Very good

Absolutely terrible company

A very good store.