“We were glad to have use if a car while in Belgium.”
About Europcar:8.0/10
Not enough information was given about the process. I had to go back inside to pick up the key and more information about the operation of the car would have been helpful.
The pickup store sent multiple confirmations and even an email, but it was still wrong!!! This delayed our trip by two hours, which was really unacceptable. After placing the order, I noticed that the pickup store and the address did not match our requirements. Despite repeatedly contacting them to verify, it was of no use. Although they later compensated for the taxi fare between the two stores, the experience was very poor!
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