CAR RENTAL REVIEWS ON HERTZ AT PORTLAND AIRPORT, PDX

Like: We loved the hatchback on the car we chose - and we got to choose from a selection of cars in a specific section. We put the seats down and getting suitcases, water, back packs, in and out was easy. Our car got excellent gas mileage too. Pick up and drop off was quick and simple.

Like: I was extremely happy with the whole process.
Dislike: Tried to get me to upgrade vehicle along with some other minor items but just had to say no I wasn't interested and she moved on.

Like: I LOVED the cost, but the experience was amazing and easy. I will definitely go through your company and Hertz in the future for all my travels as long as they are like this one!

At the drop-off location, sign was not clear whether print-out receipt availabe or receipt in an E-mail only.

Long wait times at the counter, rude staff, persistent upselling, repeated insurance offers, misleading sales tactics

Very satisfied

Hertz's car condition was good, and the car was very clean when I picked it up. Both picking up and dropping off the car were very convenient. However, when renting a car in the US, you must check the tire pressure. It's best to go to a gas station to inflate the tires. During the first week, I felt that the car's road feel was very poor. At a gas station, I discovered that the tire pressure was seriously insufficient! The price on QEEQ's order was significantly different from the actual price, over $100 more, apparently due to taxes and fees. Being unfamiliar with the area, I just had to accept it.

Average, doesn't feel like a big company.

The staff at the counter was slow, with only one person working there. They slowly took their time. The key issue was being told we'd have to pay $90 to pick up the car on time, otherwise, we'd have to wait in line for an hour and a half. In the end, we neither paid nor waited in line.

Be aware of the upsell on insurance at the store.