Overall service was good, but they downgraded my car for no reason. I booked a Dodge Durango but got a Dodge Caravan instead, which has less power and luggage space.
We refueled before returning the car, but the gas station was 4 kilometers away from the return point. By the time we got there, the fuel gauge was just a bit short of full. The staff insisted on charging us 26 CAD or asked us to refuel again. Very dissatisfied, this never happened in Europe.
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Guy Haywood
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