CAR RENTAL REVIEWS ON EUROPCAR IN COLOMBO

This is the most formal company in Sri Lanka, with counters at the airport and five-star hotels. Although their prices are slightly higher than local car rental companies, local companies might provide you with 5-6-year-old vehicles like the Sunny and Corolla. Their cars are relatively new, all within 40,000 kilometers. I had an incident and the insurance was very prompt. It was a minor scratch, and everything was covered. Very satisfied.

Not as convenient as in Europe

10 year old car, many issues, light problemes and TIRES at 10% of life, in a country with heavy rains, 1 seatbelt no working,

Satisfied

A trustworthy car rental company

They gave me the wrong (downgrade) car. I am still waiting for a reply to my complaint.

Booked car was compact class (Toyota Aqua), but was given car from class mini (Perodua Bezza). And the staff of rental told us that it's better car. It was a blatant lie! So we paid more for worse car! It was disgusting! Rental is fully scammers. The car was in terrible condition: big dents, tire tread completely erased, dirt in the car, car suspention problems... They use the fact that you have nowhere to go because you need a car and pretend they don’t understand your English. If you book their car, be careful, insist on your own and check everything very carefully. Finally I have to say that it is not a real Europcar, all cars are given from local rental SR rent a car. So be very careful booking car in this area.