CAR RENTAL REVIEWS ON EUROPCAR IN MUSCAT

Already complained, no need to repeat.

Satisfied! High efficiency.

Good

Good

Thank you Europcar! The service was great, and the receptionist Turkma was very friendly and efficient. What impressed me the most was that after returning the car, I forgot my watch in the trunk. I contacted the staff member Jeafer, and he kept it safe for me. The communication was very smooth. I am very grateful and highly recommend this rental company!

Really great, the car replacement process was easy to communicate.

This was one of the best experiences ever while renting a car (even without any upgrades). We have very much appreciated the quality of service, smoothness of the pick-up/drop-off, the hospitability and friendliness of the people

Platform is working well.

受け渡しがスムーズで　不必要な説明はなく　それでいて　駐車場の出方など　ちゃんと説明してくれたので　トラブルなく　ドライブできました。

Base on my experience with the rent car I almost never got what I actually rented, some claim will give upgrade but i don't think so.. But this time it was real upgrade as i rented Rav 4 and they give me Pajero 2019

The deposit was refunded very quickly; I returned the car the same day and received the deposit back on the same day.

They they a good job.

The car was dirty inside, I'm not happy

The Changan car provided was not easy to drive and the air conditioning was insufficient in the heat.

None

None

whilst the counter staff were very good, car handover was very poor - the chap filled out the form identifying all of the existing damage to the car - switched the engine on then said "there you are" and walked off

Europcar at this location (Muscat, Oman) were very efficient and friendly. I was upgraded to a larger vehicle at no cost to me. Very satisfied.

Second time I have used QEEQ.COM. One rental in Canada and the other in Oman. Good service and excellent follow up when I had an issue in Canada. Will always consider usingg QEEQ.

Picking up and dropping off the car were both at the same parking lot, and they provided picture instructions, making it easy to find.

The service wasn't as expected. Nonetheless, we booked a very good 4WD car, once arrived, it's wasn't available. The Europcar supervisor pushed us to pick a 4WD car from a lower class (and cheaper) once, in reality, one of his employees told us that there were cars to upgrade instead to downgrade our (expensive) booking. His behavior was very sneaky and if you're not strong in holding your position (I paid for an excellent 4WD), you might end with a car with lower performances. I believe that they should think more about how to treat better their customers and give real value for the money we spend.

Very good

Overcharged, refund my money quickly. Terrible.

We were given a good vehicle that was clean and with good appearance. The only comment that I had was the that the gentleman that issued me the vehicle effectively increased the fuel level about a quarter tank than what was actually in the tank. I only found this out when I left the airport. I know it was my fault for not checking before driving away but what happened from the staff member was unacceptable.