CAR RENTAL REVIEWS ON BUDGET AT CHARLOTTE AIRPORT, CLT

Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.

Easy comparison and booking process.

Yes upgraded to a sports car in the end with a reasonable amount more.

Satisfactory

The staff were quite friendly and there were no extra charges.

The car was as expected. Long lines at rental counter. Very long wait to get the car.

Worked well. Didn't get any discount.

Voiture neuve et correspondant à nos attentes

指定の場所には指定の車両がなく混乱した。

No cuenta bien el Tema Del Cover

Muy amables

Extremely satisfied

I booked a Ford but got a Kia instead. The car's battery was dead and we couldn't start the car, waiting in the rest area for nearly two hours for assistance. When the rescue arrived, they neither fixed nor replaced the car, just jump-started it and told us to call for help again if it wouldn't start. We had to avoid turning off the engine or seek help from others (otherwise we'd waste too much time). When we tried to change the return location, we were wrongly informed that we could return the car before 19:00. We arrived at 18:10, only to find out the return place closed at 18:00. Unable to return the car and with a dead battery, the rental company rudely demanded we return it to the airport, some 30 miles away. At the airport, the rental company was indifferent. This rental company does not acknowledge the all-inclusive price from the booking platform; I've booked three times and was charged extra each time. Showing them the booking confirmation didn't help; they claimed it was an issue between us and the booking platform.

Waited in line for over two hours when they made an announcement that they didn't have any more cars! Very frustrating. We were lucky that we had a friend who could pick us up but others were well and truly stuck. We had to go back to the airport the next day and waited in line for an hour and a half and finally got a car.

I called qeeq during this process and they were helpful and it was reassuring that they tried their best to help me. The young lady said she would call me back with info and she did indeed.

Counter lady was very helpful, nice and profesional.

Better prices than any other site. Good customer service.

Car was brand new, excellent vehicle. Pick up took a long time - lots of customers and few staff to process the line.

Easy to use.

We booked a Ford EDGE but got a Hyundai SUV instead. This car is definitely not as good as the Ford EDGE we reserved. Honestly, we are very dissatisfied.

The service attitude was great!

the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.

liked dealing with this company especially in the USA. I will keep using it for all my travel to the USA

Budget was great. Very accommodating when I was a little late for my pick-up.

Easy pick up and drop off. Car met expectations.

I found it cheaper through easy rent cars then through the rental company.

Initial car given was not cleaned. Second car broke down. took 6 hours to provide replacement car then wrong class of car.