Picking up the car at Langkawi Airport was very convenient. Although I arrived at Langkawi in the early morning, the rental company's staff were very polite. I extended the rental by three days simply by calling QEEQ's customer service for confirmation, which was very professional and convenient. Returning the car was also very quick, just at the designated spot at Langkawi Airport, and the deposit was refunded on the spot.
I booked the car a few days before the trip and received SMS reminders and messages on WeChat. However, I still had to wait at the airport for over an hour to get the car. Although the rental company apologized multiple times, I feel it wasted my time. I hope this aspect can be improved.
Like: Wide car for carry all luggage (4 checked bags and 4 hands bag) Dislike: The car hired was a Toyota (or similar) and the one given was a Proton Alza
We arrived at the pickup location earlier than scheduled. Initially, we didn't expect to get a car right away, but they arranged it for us very quickly.
The vehicle was very old and the handover process was not handled carefully. The fuel light was on before we even set off, so we had to refuel immediately. When returning the car, the staff insisted we acknowledge minor body scratches and demanded compensation.
Like: I had left my laptop on the car. Staff are very friendly and honest even though i not even notice that
Return to me after I didnt realize more than an hour, call me and return to me.
Very good service
Car is in good condition.
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Ula Eisenhower
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View more >Bernie Faraday
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View more >Joshua George
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View more >I.Gallego
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View more >Dislike: The car hired was a Toyota (or similar) and the one given was a Proton Alza
Agnes Powell
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View more >M.Choong
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View more >Dislike: Car brakes were in very bad condition.
Bradley Commons
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View more >Rosalind Black
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View more >Josephine Irving
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View more >Sam
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View more >B.Low
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View more >Asa Peg
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View more >S.LIM
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View more >Dislike: no
Nora Keats
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View more >O.Kang
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View more >Dislike: I wanted to try driving a Honda City, but got upgraded to a Toyota Vios
Ben Emily
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View more >Y.Lee
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View more >A.Vidales
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View more >Dislike: All good
Elwin Tan
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View more >Olivia Jeremiah
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