I booked the car a few days before the trip and received SMS reminders and messages on WeChat. However, I still had to wait at the airport for over an hour to get the car. Although the rental company apologized multiple times, I feel it wasted my time. I hope this aspect can be improved.
There were professional staff to greet us right after getting off the plane. After checking the paperwork, the car was handed over immediately. Very convenient.
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Customer Service
Relevant Reviews on Big Thumb LANGKAWI INTERNATIONAL AIRPORT
Asa Peg
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View more >M.Choong
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View more >Dislike: Car brakes were in very bad condition.
S.LIM
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View more >Dislike: no