CAR RENTAL REVIEWS ON NATIONAL AT CHIANG MAI AIRPORT, CNX

บริษัทรถ upgrade รถให้เป็นเครื่อง 1500 ขับขึ้นเขาสบายค่ะ

National gave me a poor car which broken left sound speaker and hided it by setup the sound only on the right speaker. Moreover, inside the car is not clean. There any many stain areas on the car seats. After I picked the car for five minutes, I found out the sound issue and call back to Nation. However, they said that they have only this car for me without any compensation so I have no choice to use that car on the first day and told staff to contact me on the day after, if they have other cars (I have no idea why they have only 1 car left). On the next day, they to me to drive back to change a new car (I stayed > 25 km from the airport). After a long negotiation, the staff seem ok to deliver the new car for me. However, I need to wait for 1.5 hours to get the car (which I think normally it should take < 30 mins).

Not too bad

Easy to use, hope more bouns and promotion for members

Both the counter staff and the car delivery personnel were very polite. The counter didn't push you to buy insurance, just asked once. Very restrained, well done.

I was unable to book the car because the staff were not at the counter and not answering their phone. I left and booked with someone else and would like a refund.

The process was convenient and quick, but why is the deposit for an old car so high? There's no Chinese service.

Very nice service, comfortable and easy to understand and will book again. Thank you very much

Very nice service, comfortable and easy to understand and will book again. Thank you very much

I rented the car with National before and it was in bad condition, setting with old condition film in the front glass; however, i tried for second time last week and I am surprise with car condition. New, clean, good condition and most of all I am happy.

Easy and fast! thank u

I rented the car with National before and it was in bad condition, setting with old condition film in the front glass; however, i tried for second time last week and I am surprise with car condition. New, clean, good condition and most of all I am happy.

Easy and fast! thank u

service mind , process pick up and drop off fast

The car looks old and dirty inside.

Good and so fast booking.

The pickup process was good, but when returning the car, there was a scratch on the vehicle. The woman at the company store was quite dramatic and did not speak Chinese, so we had to communicate in English. They insisted on charging me, claiming to have given me a 50% discount, and I ended up paying 4280 THB. Back home, a similar paint job at a dealership would cost no more than 500.

It's hard to find the counter because it's far from domestic arrival.

If the customer don't have to bring the copy of documents, it will be great.

Last visit on Feb 12-13, I use car only in the city but fuel filled at the end total 7-800 but this trip went to Mon Jem & in the city .. The fuel only 510 THB Last visit the fuel wasn't full to full for your information same type of car ( Nissan Xtrails ) Kamonphan + Kanlaya

Pickup and dropoff are very convenient, right inside the airport, simple procedures, highly recommended for trips to Chiang Mai.

Good

I like Easyrentcars.

It would be great if I can get some refund for early return the car.

Good car, good services, good pick up and drop off, no restricted condition and everything fast and convenient.

Easy to book, cheap price and good services.

Friendly service

All good - Gentle polite staff b

ease of online booking