CAR RENTAL REVIEWS ON AVIS IN HOUSTON

No one was there when I returned the car, and they didn't refund my deposit for 4 days. They inexplicably charged me an extra 100 dollars, bringing the total bill to 180 dollars. I used full insurance for a few hours and drove about 75 miles. Never rent from Avis!

Muy buen servicio

Muy buen servicio

Muy buena camioneta y limpia

Fue facil

Car was exactly as ordered and perfectly clean inside and out. Counter staff extremely efficient and friendly. I am happy that they will rent to an 'older' driver with no apparent penalty! Not really an issue for Avis, but there was quite a wait for the shuttle from the terminal and it was crowded but it was Friday afternoon - and the return to the terminal was fine.

I was pleasantly surprised how efficient this was as it was the first time I have booked through QEEQ.com

Todo excelente, la sra. Que nos atendió muy amable y diligente. Nos hizo recomendaciones muy valiosas en relación con los seguros y detalles de la renta del vehículo

Todo muy ágil y conforme a lo señalado en su página.

The staff kept trying to sell extras during pickup, and seemed a bit displeased when I declined.

This is the only company open till midnight.

Very long waits in the terminal

Very simple process and good prices

A different type of car was provided but it was still the size required, so fine with us. The car was clean on the inside but hadn’t been washed on the outside. The car was damaged upon collection and therefore we had to go back into the airport terminal to report this, which wasn’t ideal after a long flight landing late at night. The assistant was trying to sell additional extras that we did not require and even added on roadside assistance which we did not request, however upon contacting Avis customer services it has been agreed that this will be refunded. Luckily we got to the front of the queue, otherwise there would have been a long wait for collection.

I was a bit worried about using Qeeq but found I had no need to worry. The price was the best I could find on the internet, included all the insurance etc necessary and we had no problems.

Fuel tank was empty upon pickup. Said I would not need to deliber fill, but was inboiced incorrectly. Difference will be refunded (havent seen on bank yet). Hired from avis before and never had this issue so I hope it is a one off

Very satisfied

The right rear door lock was broken and couldn't be controlled with the remote key.

Satisfied

Additional charges after returning the car, but unsure of the reason.

Dissatisfied

Big brand, overall good experience.

Mucha demora para recoger el auto.

Ninguno

Their response was quick and helpful. Recommend their service.

Price drop detector worked really good, we saved $75 easily

Personal amable, fue rápido el Proceso Debería de haber una forma de comunicarse más fácil porque el Proceso de migración es tardado y puede que no se alcance a recoger en tiempo y forma y no depende de uno

Me gusto la plataforma

I had a road incident, no one picked the phone, when i returned the car, I tried to talk to someone at customer support but the booth was empty and was waiting there for an hour, no one came.

Good service