CAR RENTAL REVIEWS ON AVIS AT INCHEON INTERNATIONAL AIRPORT, ICN

Service was a bit slow.

Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning. Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.

Not bad

We got a brand new car, only 5000 kms on the clock. Quick response from office workers, easy to find the locations because you get directions with pictures and text. The only thing is that their English is not what you would expect from a car rental company at an international airport mostly dealing with foreign clients. Especially on the phone. But we managed alright without difficulties.

The car exceeded my expectation.

User friendly

Good value for money

No issues.

Easy to book, promptly replied my request.

Just make sure the vehicle has at least fueled half tank.

スムーズにレンタルできてよかったです。

Staff are help full and friendly

Amazing app ..

Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.

Easy to use. I like the full insurance provided by EasyRentCars which is actually much cheaper than those provided by the car rental company.

一人でレンタカーの旅9日間、道も標識もわからないのに優秀なカーナビゲーションのお陰で 行きたいところへ沢山行けました。延長手続きにも迅速に応じてくださり、カスタマーサポートも丁寧で万全でした。車の状態も良好、楽しい旅になりました。

車は細かな傷ありました。 ガソリンは40パーセント程の残量で スタート でした

Good

The order included a one-way fee, but the local rental company said it was a mistake and demanded additional payment. It was difficult to communicate because of the language barrier, and it took a long time to get the car.

it would be better if there are some instruction show around the parking space when the customers return the car, to tell us we need to go back to the counter located in the terminal as there are no staff in the carpark.

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

very nice car model - Sonata, with good luggage space for 2 large and 4 small size, very comfortable interior. maybe could be improved with car waxing to keep the car condition pick up location in seoul airport, can be cleared stated e.g. "with driver is located at gate xx, without driver is located at gate xx"

very good overall, keep going

Car was exceptionally clean. Drove well, had excellent equipment, and amazing space for luggage.

Amazing service platform. Direct and simple booking process. Would definitely use again.

2nd Day, one tire was damaged

NA