I personally think this car rental company offers great value for money. The staff at the counter were quite friendly, though the service personnel when picking up the car were just okay. It was a black lady, and her attitude was passable.
The service was excellent. I changed the return location at the last minute, and the rental company didn't charge any extra fees. They made the change very quickly. Very good. Satisfied.
The branch at Long Beach airport is quite small, sharing its line with National. I've rented from National before, but the information wasn't shared, so no upgrades or choice of vehicle. The car was very new, so overall it was just okay.
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Rebecca Eleanor
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