CAR RENTAL REVIEWS ON ALAMO AT DUBLIN AIRPORT, DUB

We waited a long time to pick up the car. People who arrived after us were helped first. We booked a Nissan Qashqai but were given a Ford MPV with over 100,000 kilometers. Larger cars are hard to drive in Europe, and we ended up breaking the mirror during a narrow pass. Luckily, we had purchased the full insurance from the rental company, which should cover this. But it was still frustrating. A reminder to rent smaller cars in Europe.

Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.

Very satisfied

Very good

Considering the high volume of customers they were dealing with on both my pick up and return, they really couldn't have been quicker or more efficient. And they were quite friendly as well!!

I've used various car rental websites in the past, always searching for convenience and value for money. Easyrentcars.com is my new favorite!! Thanks for a great service and please keep up the good work!

Convenient and fast, new models with navigation and driving assistance.

Lo staff che abbiamo trovato al nostro arrivo a Dublino, sia alla consegna documenti, che alla consegna auto, è stato molto disponibile e paziente, nonostante la giovane età. Forse proprio questo ultimo particolare ha reso meno difficile interagire con loro, dato il nostro scarso livello di inglese, in quanto la dimestichezza dimostrata nell'uso delle nuove tecnologie di traduzione istantanea ci ha permesso di capire e farci capire con pochi problemi e chiarire alcuni dubbi. L'auto che ci è stata proposta non era quella richiesta, ma una simile.

Both pick-up and drop-off were very convenient, the procedures were simple, and the staff were very nice.

Satisfied, we opted for an upgrade and paid an additional 15 euros per day to upgrade to a Volvo XC90, which is much more spacious and convenient for luggage.

Great service. The car was new, the model was correct, and the service was excellent. Very trustworthy.

Took awhile to find the location for the shuttle over to the car location. Really happy about receiving an Eco car but felt like I paid way too much per day.

The price was quite high

They rented us a car without working headlights. We discovered the problem on our second evening (of five day/nights) and had to drive back on tiny Irish roads with almost no lighting. It was terrifying. When I called the next morning, they told me to go get them fixed and that I would be reimbursed. We were in a tiny village on holiday so we just decided to forgo that experience. We didn't drive at night again but that was quite inconvenient. I would like to get a partial reimbursement since I do not consider this a fair or reasonable rental situation.

The pick-up and drop-off service at the airport was excellent. They were very enthusiastic and guided us to the parking lot for car collection. Returning the car was quick.

Satisfied

Aucune mauvaise surprise et C’est déjà bien.

Very satisfied with the car rental company!

After returning the car, we received very few damage receipts and information about the subsequent repair process, which made us feel very worried and uneasy.

I didn’t like the fact that there was no one to check the car when I dropped it off .

Good

J’ai demandé à changer de voiture pour une meilleure correspondance avec la catégorie réservée (je suis tatillon). Demande acceptée sans discussion.

Wonderful customer service