I clearly selected airport drop-off, confirmed it on the rental day, and the day before returning the car, they emailed saying I need to pay an extra fee for airport drop-off! Initially, they said it was okay but later changed their mind. I think it's unreasonable. I do not recommend renting from this company.
They didn't have the car I wanted to rent at that time. The service attitude of the staff was mediocre. Later, another car was available for rent but the price was several dozen Canadian dollars higher. It seemed like they thought we couldn't afford it, which made us feel awkward and uncomfortable.
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