CAR RENTAL REVIEWS ON NU CAR AT HARRY REID INTERNATIONAL AIRPORT, LAS

I was supposed to pickup the car at 10am I didn't get to the car location until 5pm. They told me they only hold the car for 2 hours from the time of pickup. So they made me upgrade and I had to pay more. The 2 hour pickup rule was never mentioned when I booked the car. NU car is the worst, very bad experience. 1st and last time booking through qeeq.com and with NU car rental. I will go with a major company next time to save me all this hassle.

No where qeeq.com mentioned that the car rental company will only hold my booking for 2 hours. I had to pay extra and it was a very bad experience.

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

Fix the check in process. Way to long.

Staff was very friendly, I believe the young man's name was Joshua

The car exterior and interior is dirty. The pick up took 90 minutes. The pick up staff are inefficient.

Hidden location, 2 shuttles needed. Run down shop. Sloppy workers. Poorly lit area outside, where the cars are. Happy with the car though. NU let me wait at checkout in line with people checking in: Made me nervous, because I had flight to catch. Then they only took the keys. Worst: Got billed about $103 extra by mistake. Luckily they refunded it, so I'm happy with the price I paid.

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.