“This was the first time for me to rent a car in Europe. My experience was beyound my expectation.”
About AVANTCAR:9.3/10
The car satisfied my expectation.
The time spent on pick-up was longer than my expectation due to a long line up.
But the staff on the counter was very helpful. He helped us for dropping the car in Downtown instead of Airport.
It wasn't clear whether the issue was with the rental company's credit card authorization policy or an error in the rental website's information. The rental company's requirement was a $3800 deposit, significantly higher than the $500-$3000 range stated on the website. My bank's limit was only $3400, and despite contacting the rental company and customer service, the issue remained unresolved for four hours. Eventually, I had to purchase an additional insurance policy directly from the rental company on top of the full coverage I already bought from the website. Although they promised to address the situation with the rental company's headquarters, I have received no follow-up for over two weeks despite multiple calls and online requests. This experience has shown me what it means to be irresponsible and untrustworthy.
Initially, we were not given the same class of vehicle as booked. The car we received had severely damaged tires, making it very dangerous to drive on the highway. We reluctantly exchanged it for a BMW 2 Series, but it had many scratches.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Abigail Harrod
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