Rented from this company, but they weren't at the airport, they were at an off-site parking lot. Took us almost an hour to find them. Then it turned out to be a different company that loaned us the car. The old man who came to give us the car seemed to be nearly 70 years old, only spoke French. Match the name and car number, but since the company name didn't match, we argued for another 30 minutes. Why change the company without informing us? The old man was particularly frustrating, had a broken card machine and didn't know how to use it. Wasted another two hours of our time. We missed visiting the mosque in Casablanca because of this. The old man even claimed my card was broken and asked for a cash deposit. Called the rental company and they insisted not to give cash, which took another two hours in the cold. Eventually found a passerby who successfully swiped the card instantly. Such a hassle. Delayed us two to three hours and told us to return the car by 8 pm. He was very unhappy and charged us 150 dirhams for fuel and cleaning fees, saying we returned the car late. So troublesome.
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Brandon Ivan
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