“Poor car rental experience but great member of staff on reception.”
About Easirent:8.7/10
VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.
We paid in full for car and insurance at the time of booking. Once we arrived the counter staff demanded we pay another 295 pounds for the rental. They said we paid a "broker" and not them. So all together we paid over 500 pounds for our rental. This was not a good start to our holiday. We would not use them again.
Like: I liked the car Dislike: Rather short on staff at Aberdeen airport. I usually have to wait as there is only one member of staff for several customers
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View more >Dislike: Rather short on staff at Aberdeen airport. I usually have to wait as there is only one member of staff for several customers