“Generally, the rental experience is still good as services provided by Tamra is fast and clean.”
About tamra:8.0/10
Overall the service of Tamra is good. We didn't encounter any major difficulties during pick-up and drop-off of the car.
However, GPS needs to be calibrated as it gave inaccurate info that leaded us wrong locations for a few occasions.
About QEEQ:8.0/10
Was a little disaapointed with Easyrentcars' platform as the car's description stated in the portal, it can withholds 4 big luggages but the actual space only allows 2.5 big luggages. Eventually, we had resolved by putting 2 luggages at the passenger' seat.
I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.
About QEEQ:7.0/10
Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.
Pick up was really easy. Drop off also easy but people kind of not paying attention to your concerns. Maybe a language barrier thing. Bilingual personnel might help
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