Awesome and Fun

The car arrived on time at the pickup point. However, one staff member was careless and didn’t ask for any registration; just told me to take the car. The fuel tank was only one-third full, and the staff member said it was fine to return it the same way. Later, I felt something was wrong, so I used WeChat to contact a colleague at the car rental company whom I’d spoken to before. He told me to go back and re-register all the documents, but by then I'd already left Jeju City and had to drive an extra 50 kilometers.

私だけが運転するだったので、最初免許証の提示は私だけがしましたが、外国人なので信用性に欠けるみたいで…結局韓国人の彼も免許証を提示しました。 返却は手続きはなく、レンタカー屋さんの駐車場に駐車して終了だったので、お手軽でした。

クーポンの発行などで、普通日本では考えられないような値段になりました！ 外国のレンタカーは初めてで、正直、実際借りるまでちゃんと予約されているか不安はありましたが…こういう多言語対応のアプリがあると安心です。

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

My family came from Singapore to Jeju for a vacation in which we planned to see the beauty and attractions of the island. To do so we rented the car from Tamra. The overall experience we had was Excellent! I would like to highlight two unique cased related to the good service we received from Tamra and specifically from Azim, who is a senior manager in the company: 1. Upon the pickup of the car we discovered that the model I booked was not wide enough to sit 2 child seats + adult in the back. Tamra were very kind and agreed to change the model to a wider one with no extra cost and in an efficient manner. 2. On our way to the drop off, just before boarding a flight to Seoul, we had a flat tire. Azim sent a service car to handle the issue, and personally drove us to the airport without going through the process of returning the car so that we will not miss our flight.

Booking process was smooth and easy.

Overall experience was good. Staff provided friendly service.

Easy booking with hassle free.