Satisfied, good price

The fuel filter light came on, but the rental company resolved the issue promptly. The service was better than Budget in Europe.

The pick-up address was incorrect, and the location found on Google Maps was not accurate. It was very difficult to get through on the phone, and when I finally did, the receptionist's English was not very good and was not clear. The process was quite slow, taking almost an hour to get the car. They also didn't mention that you need to call before returning the car. Overall, it was still a great value.

The pickup process was smooth, and the staff were very professional.

The environment was clean, and the staff was polite. After returning the car, they even helped us get to the airport. The vehicle was quite clean and tidy, and they assisted in recording the damaged parts of the car. They informed us of the basic precautions. Very responsible.

Although the model was different from what we initially confirmed, it was still in the same category. The car was in good condition and the service was quick. Thumbs up! However, during settlement, the fees were overcharged, whether intentionally or unintentionally, but we corrected it upon review.