There was no Chinese service at all. Due to flight reasons, we postponed the pick-up time by one day after communicating with the rental service in advance. Even though the car rental agreed to the change, it still took two hours to complete the pick-up process.
The experience was good overall, except for the order issue. The first booking had no car available and they didn't inform me, which wasted nearly an hour. This second booking was fine.
Counter staff were very thorough and helpful. Location of counter was easy to find and car was waiting nearby. Car was relatively high mileage (20k kms) but clean and performed well. Return process was very helpful and efficient
About QEEQ:10.0/10
Platform was good and easy to use
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Customer Service
Satisfied, good price
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