The experience was good overall, except for the order issue. The first booking had no car available and they didn't inform me, which wasted nearly an hour. This second booking was fine.
“It was quite terrible experience especially with the condition of child car seat provided by budget.”
About Budget:4.0/10
The child car seat was terrible. It was dusty and had bad smell. It was like the company has been using for over 10 years without cleaning. My daughter got allergy since the first day of using the car.
The counter staff was also helpless. They kept asking me to buy more insurance package without checking the document that I chose super plus insurance package. And the last thing, the car wasn't Honda civic. Overall, it was quite terrible experience this time.
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