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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+54-2657459025
From Chile
+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9803106357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9803106357
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RAV4 2012 with 240,000 km, full of dents and scratches and $4000 excess => that's EZU for you

Reviewed: Wed, Feb 26, 2020
About EZU: 5.7 /10
RAV4 2012 rego: GLD171 and 240000 km on the clock, 23 days hire: Squeaky and full of dents and scratches. Some cracks to the plastic panels, front bumper coming off. Initially we were assigned different car as the paperwork indicated different rego (ROV004) but ended with this gem. When calling them next day after discovering another issue with the body (crack in the plastic panels) and asked if they are sure that this was the car we meant to use, the lady I spoke to insisted that is the one - even when mentioned the massive millage. Car that was not worth much on the market due to its heavy usage was tagged with $4000 excess and $2000 was blocked on our credit card in pre-approved authorisation. Note: we had the same hire costs (not excess) in 2018 in Europe (Poland) in peak season (European summer) for hiring Skoda Octavia station wagon with just 600 km on the clock, for 34 days, with half of excess. Go figure! We had a small crack in the windshield (popped up in the car wash) - happened on our watch so no disputes here. We were charged $2000 upon return and explained that once the replacement is done the difference would be returned to us. After 4 weeks of not hearing from them I have queried Easyrentcars how long shall I wait before raising alarm? A day latter got an answer from EZU that the cost of replacing of that windshield was $971 NZD (?!) where glass supply only was $550 NZD!!. One week latter (5 weeks in total) the difference finally has been reimbursed. Soooo, to recap it all: old car with massive millage, full of dents, massive excess and inflated charges for damage, slow response or none ..., still have a bitter aftertaste when thinking EZU. Never again!
About QEEQ: 10.0 /10
Smooth and efficient - helped me to deal with EZU rental.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on EZU CHRISTCHURCH AIRPORT

Aries Becky

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Reviewed: Thu, Oct 4, 2018
About EZU: 8.0 /10
Good

Carter Parker

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Reviewed: Fri, May 10, 2019
About EZU: 10.0 /10
We contacted the staff as soon as we landed, and they quickly drove the car to the airport to meet us. They were very courteous and provided excellent service.

Tom Funk

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Reviewed: Mon, Apr 29, 2019
About EZU: 10.0 /10
Very convenient, arrived at the airport within minutes after calling
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jan 4, 2023
“Have rented cars many times before and generally experience goes smoothly and hassle free”
About EZU: 9.0 /10
Everything went smoothly. A staff member picked us up at the airport to rental car location
About QEEQ: 10.0 /10
Was 1st time but everything went relatively smoothly

A.Sembey

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Medium SUV | Honda CR-V or similar
Reviewed: Tue, Jul 9, 2019
“Highly competitive and great cars!”
About EZU: 9.7 /10
Car was a bit old but good condition.
About QEEQ: 10.0 /10
Great prices and choice of cars!

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