we got a car with smell smoke so strong.
The staff informed us if we return with smell then they will charge us 5000 THB but why didn’t staff check the car before hand to the customer. Pick up car process also took long tike compare to another company.
I arrived ahead of the scheduled pickup time but was informed that the car had not yet arrived. After the scheduled pickup time, I still had to wait more than half an hour to get the car because the previous user didn’t fill up the gas tank and had to refuel, which caused the delay. Eventually, they extended the return time by half an hour.
Avoid this choice if you have another. Pick up time is very slow, almost 1 hour waiting. There is no pick up counter at domestics arrival hall, you have to walk to International terminal to find their counter.
Sum up, avoid this choice if you have another.
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