Everything okay till I decided to extend the rent of the car for another month spoke to a gentleman on the phone asked if I could get the same rate he said yes when I got there I put it up by 33% not happy
BAD SERVICE AND HOTLINE NOT WORKING!
Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am.
The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected.
Very bad service and bad experience.
NEVER HIRE APEX CAR AGAIN!!!!!!
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Customer Service
Enjoyable and easy Initially put off by the age of the car but reliable
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