Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.
About QEEQ:10.0/10
Overall process was good and easy, it is really cheap price than others. I would recommend others for sure.
“Smooth but would be great if the booked car is excatly provided on the day”
About Europcar:9.3/10
Service at the eurocar was excellent on pick up and drop off the car
About QEEQ:10.0/10
Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.
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Customer Service
10/10 for Easy rent Cars and 7/10 for Euro cars
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