Picked up the car at Launceston Airport, very convenient, you can see it right after getting off the plane. Car condition was good and both pickup and return were easy. Even though I don't speak English, it was no problem. The staff were very friendly.
“Charged for extra fuel despite filling tank in car return”
About Europcar:9.0/10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff.
Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
“Smooth but would be great if the booked car is excatly provided on the day”
About Europcar:9.3/10
Service at the eurocar was excellent on pick up and drop off the car
About QEEQ:10.0/10
Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.
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