The agent at the airport car rental was extremely helpful and friendly. The car was not very clean inside, nothing major but I don’t think it had been cleaned just before being rented to us.
About QEEQ:9.0/10
Shame we were not given a local telephone number to call in case of need (on arrival). Our flight was significantly delayed. We called the only number we had which resulted in a €10 charge as it was an intercontinental call. The local number on the booking confirmation was the one of the airport and totally useless for our purposes.
Dollar was great. Car pickup was in fact handled by Hertz, which wasn't super clear when booking, but we asked around and got there.
Everything went smoothly. Only caveat is they charged us a country border fee even though QEEQ communicated it was included.
Other than that everything went smoothly and easily, car was as marketed and had no issues.
“very bad service after the car broke up. 24 Hours and waiting. Had to cancel all my plans.”
About Dollar:5.0/10
Was Hertz affiliated with Dollar.The car wasn't the one requested.Took over one hour to get the car. The reception had ONLY one person for about 20 costumers. Very hot office .My wife almost passed out. I am still withing to finalize the bill and NO ONE is helping.
We waited a long time to pick up the car. When returning, the parking garage where we told to return it was full and it took a long time to straighten out where to go.
About QEEQ:10.0/10
I loved how they emailed me when they found a better price!
Easy to make booking , free cancellation and no hidden charges. Only down point it took me a bit of time to find the counter as there is no instructions/ direction in the voucher
About QEEQ:10.0/10
Easy to make booking , free cancellation and no hidden charges. Only down point it took me a bit of time to find the counter as there is no instructions/ direction in the voucher
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