Expeditiva, atención a los detalles

No one came to the airport to take me to the rental agency. I waited one hour and eventually had to take a taxi.

The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.

First they charged me an insurance fee that was not described in my rental agreement. Secondly they gave me a car that was unable to drive. The car was in trouble with balancing. The roof inside the car was all stained. I wasted time going back to the store. Then they gave me another car that was better, but so far of expectations for the amount charged. Poor experience and I will never rent a car there or recommend it to anyone.

Warn better about these types of events.

The worst car rental company ever. Please don’t deal with these company. I got an old car not has 82k miles and not running well. There was definitely a problem with the engine, I can tell from the sound. Tires was so old and in a bad condition. Seats and buttons and handrails were 60% broken. And the worst thing ever there were ants and cockroaches in the car. I wish there is an upload option to upload the pics and videos. When I asked to change the car for me she said I am sorry that’s the only available however there were many cars parked in their garage. I won’t not recommend this place to anybody.

Car and service was ok, although note this company aren’t on the off site car hire lists at the airport