Returning the car on the main road was difficult as there was no parking available.

Very patient, provided onsite guidance on how to attach snow chains.

Compared to my last car rental experience in New Zealand, this time wasn't as good. First, the vehicle handover took a lot of time, especially when returning the car at Christchurch Airport. Previously, it was a matter of just dropping off the key, but this time I had to wait half an hour for someone to attend to me. The service was very inefficient. Thankfully, I had enough time to catch my flight. Second, the staff's attitude towards Chinese customers, especially those with limited English, was quite poor. They seemed not very willing to help. I requested a newer car, but was given one with nearly 120,000 km on it, and the gearbox was very stiff. The car struggled a lot when going uphill with four people. I don't think I'll choose this company again.

ほぼ新車で、貸し出し・返却の手続きも5分以内と非常にスピーディーだった

オプションなど問い合わせにもすぐに返信をいただけた

Nice compact car , good driving and fuel efficient - would have been good to have some extra tech in the car like a reverse camera, car play etc but other than that

Was fine