Perfect experience

Ben K

New Zealand

Reviewed: Mon, Dec 16, 2019

About Thrifty: 9.3 /10

Perfectly smooth. The staff at the Dunedin Airport counter was awaiting my arrival and gave a free additional driver add-on for my partner. The car was mechanically perfect. Do check the condition of the car as they may not report small scratches or dents, etc. so take a photo and email them as evidence so that you won't get penalised when you return it or verify together with one of their staff, just like we did.

About QEEQ: 9.0 /10

Process itself and price protector were great. Slightly irritating to have to confirm my credit card details for a second booking (cancelled the first one due to an adjustment and its refund was almost instant). All good in the end but the search function in the Android app was quite bad when it couldn't pick up the right rental station or the city itself. Cust svc staff helped by providing a URL to book. Android app is really unstable with many reboots.

Medium SUV | Toyota RAV4 or similar

1 days rental

Relevant Reviews on Thrifty in New Zealand

Osborn Nico(l)

New Zealand

1 days rental

Thrifty

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Thu, Dec 19, 2019

“11 Days on New Zealand's South Island”

About Thrifty: 10.0 /10

Picking up the car at the airport was very convenient. The vehicle was new, and we got exactly what we booked. They had many spare cars available, so there was no need for substitutes.

About QEEQ: 8.0 /10

Alexia Reade

New Zealand

1 days rental

Thrifty

Christchurch Airport(CHC)

Christchurch

New Zealand

Reviewed: Mon, Mar 4, 2019

About Thrifty: 10.0 /10

The service was excellent. Although I bought insurance on QEEQ, they still try to sell you their own at pickup. The difference is that the one bought locally doesn't require an advance payment, while the one bought in China does. Since I had an intercity drop-off, they also tried to sell me an option for a fuel-empty return, which you can choose based on your preference.