Overall it was pleasant.

They forced us to pay to use our own insurance and forced us to pay for a sun pass. Both of these were in violation of the law and Easy rent a car policies. When I brought this up they threatened to take us back to the airport.

Car condition was terrible. Rear tires were completely wear out. In the rain condition almost impossible to keep car from sliding. Rear of the car was sliding from the line uncontrollable. For the first time in my life I was afraid to drive.

UNA RECOMENDACIÓN, DEBERÍAN SER UN POCO MAS DETALLADOS EN EL MOMENTO DE ENTREGAR EL VEHÍCULO MEDIANTE UNA PEQUEÑA LISTA DE CHEQUEO QUE LA REVISEN CON LA PERSONA QUE ALQUILA EL VEHICULO, RECUERDEN QUE LA PERSONA QUE ALQUILA EL VEHÍCULO CONFÍA 100% EN SU PROFESIONALISMO Y RESPONSABILIDAD Y SOBRE TODO EN QUE EL VEHÍCULO ESTA TOTALMENTE OPERATIVO

Hidden fees as the Insurance, toll (the most expensive toll I ever paid) and the car was not clean.

1. Voucher said the equipped with Navigation System, in reality it wasn't. 2. it said all surcharges included, reality JC charged me $10 a day for using my own Full coverage insurance, plus credit card cover additional damages. 3. when I called from airport nobody pick up the phone for 15 min, when they did they ask me to speak Spanish with them. 4. they charge $10 a day for activation transponder, and did not explain that I can avoid freeways. 5. contract said that I don't have to by insurance from JC and use mine, which I did, but JC applied $10 a day bogus administration fee for it.