Alamo = A+

I returned the car three hours late, but after a brief chat with the staff, they waived the fee. Awesome.

There was no queue when renting the car (while other companies had queues)! The counter staff were very polite, although they recommended another insurance not included in the comprehensive insurance, called towing insurance. In case of theft or an accident, the company would be responsible for towing the car back. Otherwise, towing fees in the US are very high, so we bought it.

Bad attitude

Fantastic

Like: No hidden fees like other car companies.